Reference

Terms and Conditions for Using 8tbajee

These terms set out what you agree to when you open an account and use 8tbajee. Access and eligibility depend on your local law and the region you're in — read through before you start.

Account holder agreementbKash, Nagad, Rocket coveredJurisdiction-dependent accessUpdated terms apply on useContact us for any query
8tbajee Terms and Conditions for Using 8tbajee
HOW WE HANDLE THIS

Account Security and Data Under These Terms

Account Access

Your login is tied to your registered mobile number. If you lose access, the recovery path goes through a one-time code sent to that number — keep it current in account settings.

Data Retention

We keep your account and transaction records for as long as your account is active and for the period required under applicable rules. You can request a summary of your data through support.

Wallet Verification

Before any withdrawal via bKash, Nagad, or Rocket, we verify the wallet number matches your account record. This step protects you from misdirected payments and cannot be skipped.

Terms Change Requests

If you disagree with a terms update, contact support before your next login. We'll note your query and explain the change. Continuing to use your account confirms acceptance of current terms.

TERMS CONTACT PATHS

Reach Us About These Terms

Team online

Live Chat

Available directly from your account dashboard. For terms queries, describe the specific clause or issue and our team will respond with the relevant section and next steps.

Email Support

Send your terms or account question to our support address. Include your registered mobile number so we can locate your account and reply accurately within one working day.

Help Centre

The Help section in your account covers common terms questions — wallet rules, account suspension, withdrawal conditions. Check there first for a faster answer without waiting.

Common Questions About These Terms

Yes. All three wallets are covered under the same account terms. Payment amounts, wallet numbers, and withdrawal matching rules apply equally regardless of which local wallet you use.

Third-party wallet use breaches our account terms. Withdrawals are only processed to the verified wallet on your account, so using another person's wallet creates a mismatch that blocks your withdrawal.

We can update terms at any time, but the new version takes effect only on your next login. You'll see a prompt before you reach the lobby, so you're not bound by changes you haven't had a chance to read.

Contact support by live chat or email with your registered mobile number. We'll prepare a summary of your account and transaction history in line with the retention period that applies to your account.

Access depends on your local law and eligible regions. If you're unsure, check with local legal advice before opening an account. We don't make eligibility decisions on behalf of any jurisdiction.

Send a closure request via email or live chat. We'll confirm the request, process any pending withdrawals to your verified wallet, and deactivate the account within the timeframe set out in our account policy.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.